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Email Notification of Awarded Badge | Axero Documentation

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Email Notification of Awarded Badge

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Supervisors can be notified when users get awarded a badge by enabling the corresponding email template.

  1. Go to Control Panel > System > Email Templates.

    Email Templates page

  2. Find the "Award Earned – Supervisor Notification" template and click the Edit icon.

    Award Earned Supervisor Notification template

  3. Select the Active checkbox.

    Active checkbox

  4. Click Save.

Once activated, the user's supervisor will receive an email when the user earns a badge.

Note: Ensure the "Reports To" field is correctly populated for the user receiving the badge. This field is located on the user's Edit Profile page and determines which supervisor receives the email notification.

Reports To field on Edit Profile page

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