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REST API: Get Active Users Count | Axero Documentation

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REST API: Get Active Users Count

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Open API Guide
GET/api/analytics/metrics/users/active/count

Enables administrators and developers to programmatically retrieve the number of active users on your intranet.

Request

Request Header

HeaderRequiredValueDescription
AuthorizationYESBearer YOUR_TOKENBearer token for the authenticated user. Learn how to create Bearer tokens.

Optional Parameters

ParameterTypeRequiredLocationDescription
SpaceIDIntegerNOQuerySpecifies the space to get active user count for. The ID for the top level community is 0.
FromDateStringNOQuerySpecifies the date range. The date format is YYYY-MM-DD:HH:mm:ssZ.
ToDateStringNOQuerySpecifies the date range. The date format is YYYY-MM-DD:HH:mm:ssZ .

Example

Request Header

Authorization: Bearer YOUR_TOKEN

Request URL

https://your-site.com/api/analytics/metrics/users/active/count?fromDate=2026-08-08T17:00:00Z&toDate=2026-09-07T16:59:59Z 

Success Response

{
  "IsError": false,
  "ResponseData": 147
}

Error Response

{
  "IsError": true,
  "ResponseMessage": "Required parameter is missing or invalid.",
  "ResponseData": null
}

Error Handling

Status CodeLikely CauseNext Action
400 Bad RequestOne or more required fields are missing or invalid.Verify the request payload against the required parameters.
401 UnauthorizedMissing or invalid Bearer token.Check token validity. Learn how to create Bearer tokens →
403 ForbiddenUser does not have sufficient permissions.Confirm the user has the required roles for this action.
500 Server ErrorInternal failure.Retry later.

Rate Limits

While Axero does not enforce hard rate limits by default, we recommend the following best practices to ensure optimal performance:

  • Sustained Request Rate: Do not exceed 5 API calls per second
  • Sequential Processing: Wait for each request to complete before sending the next in automated workflows
  • Concurrent Connections: If parallel processing is required, limit to 3 or fewer simultaneous requests
  • Response Timeout: Ensure API responses complete within 15 seconds during testing

Axero may implement temporary rate restrictions if excessive API usage affects overall site performance. For high-volume integrations, contact Axero to discuss your requirements.

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