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REST API Overview | Axero Documentation

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REST API Overview

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The Axero REST API provides programmatic access to Axero data and features, enabling you to build custom integrations, automate workflows, and extend your community platform's capabilities. Whether you're synchronizing user data, creating custom dashboards, or integrating with third-party systems, the REST API offers comprehensive functionality to meet your needs.

Getting Started

Prerequisites

Before using the Axero REST API, ensure the following requirements are met:

  1. Administrator Setup: An administrator must enable REST API access and configure security settings for your organization
  2. User Permissions: Your user role must have REST API permissions enabled by an administrator
  3. Authentication: You need a valid Bearer token for API authentication
  4. Development Environment: A tool for making HTTP requests (Postman, curl, or your preferred programming language)

Quick Start Guide

Starting with Axero version 9.60, the REST API uses Bearer tokens for authentication, replacing traditional API keys. This modern approach provides enhanced security and better management capabilities.

🚀 Get up and running in 5 minutes:

  1. Verify API access is enabled: Enable REST API Access
  2. Create your token: Create Bearer token
  3. Test your first API call: 
    curl -H "Authorization: Bearer YOUR_TOKEN" \
     https://your-site.axero.com/api/users/me
  4. Explore the API Categories below to find the endpoints you need

📚 For detailed usage guidelines and best practices: See Using the REST API

API Categories

The Axero REST API is organized into several categories, each providing specific functionality for different aspects of your community platform. Each category includes comprehensive endpoints for creating, reading, updating, and managing data:

Users API

Comprehensive user management capabilities for creating, updating, and managing user accounts and roles.

🔧 Key Features

  • Retrieve user profiles and account information
  • Create and manage user accounts
  • Assign and update user roles and permissions
  • Search and filter users by various criteria
  • Manage user membership in spaces and groups
  • Update user points and recognition metrics

💼 Common Use Cases

  • User Synchronization: Import users from existing HR systems or databases
  • Automated Onboarding: Create user accounts when new employees join
  • Role Management: Update user roles when employees change positions
  • Directory Integration: Sync user information with Active Directory or LDAP
📚 Documentation: REST API: Users 

Content API

Powerful content management tools for creating, retrieving, and managing all types of content within your community.

🔧 Key Features

  • Create and publish articles, blog posts, and other content types
  • Retrieve content lists with filtering and sorting options
  • Manage content categories and tags
  • Handle file uploads and attachments
  • Access workflow and approval queues
  • Manage content permissions and visibility

💼 Common Use Cases

  • Content Syndication: Display community content on external websites or digital signage
  • Automated Publishing: Create content from external systems or feeds
  • Content Migration: Import existing content from other platforms
  • Custom Dashboards: Build personalized content views and recommendations
📚 Documentation: REST API: Content 

Spaces API

Complete space management functionality for organizing your community into departments, teams, or project areas.

🔧 Key Features

  • Create and configure new spaces
  • Retrieve space information and metadata
  • Manage space membership and access controls
  • Assign and update space-specific roles
  • Configure space settings and permissions
  • Organize spaces in hierarchical structures

💼 Common Use Cases

  • Organizational Structure: Mirror your company's department structure in digital spaces
  • Project Management: Create temporary spaces for specific projects or initiatives
  • Access Control: Manage who can access sensitive or department-specific information
  • Automated Provisioning: Create spaces automatically based on external triggers
📚 Documentation: REST API: Spaces 

Chat API

Real-time messaging capabilities for integrating chat functionality with external systems and workflows.

🔧 Key Features

  • Send and receive chat messages
  • Create and manage chat threads
  • Add participants to conversations
  • Retrieve message history and thread information
  • Manage chat notifications and settings

💼 Common Use Cases

  • Workflow Integration: Trigger chat notifications from external systems
  • Customer Support: Route support requests to appropriate chat channels
  • Automated Messaging: Send system notifications or reminders via chat
  • Cross-Platform Communication: Bridge conversations between different systems
📚 Documentation: REST API: Chat 

Comments API

Engagement tools for managing comments and discussions across all content types in your community.

🔧 Key Features

  • Create and post comments on content
  • Retrieve comment threads and individual comments
  • Edit and update existing comments
  • Delete comments and manage moderation
  • Set comment status and approval workflows
  • Manage comment permissions and visibility

💼 Common Use Cases

  • Feedback Collection: Gather input and opinions on proposals or ideas
  • Moderation Automation: Implement automated comment filtering and approval
  • Engagement Analytics: Track discussion patterns and user engagement
  • Content Enhancement: Add contextual information or updates via comments
📚 Documentation: REST API: Comments 

Permissions API

Security and access control tools for managing user permissions and role-based access throughout your community.

🔧 Key Features

  • Check user permissions for specific actions or content
  • Update role permissions and access levels
  • Validate access rights before performing operations
  • Manage permission inheritance and overrides
  • Audit permission changes and access patterns

💼 Common Use Cases

  • Access Validation: Verify user permissions before displaying content or features
  • Role Management: Programmatically update permissions when organizational roles change
  • Security Auditing: Track and report on permission usage and changes
  • Custom Authorization: Implement complex permission logic in external applications
📚 Documentation: REST API: Permissions 

Recognition API

Employee recognition and gamification tools for building engagement and celebrating achievements.

🔧 Key Features

  • Award badges and recognition to users
  • Retrieve recognition programs and available badges
  • Access challenge and leaderboard data
  • Get user-specific recognition insights and achievements
  • Manage recognition workflows and approvals

💼 Common Use Cases

  • External Integration: Award recognition when users complete tasks in other systems
  • Performance Tracking: Integrate recognition data with HR or performance management systems
  • Automated Recognition: Trigger awards based on specific behaviors or milestones
  • Gamification: Build custom leaderboards and achievement systems
📚 Documentation: REST API: Recognition 

Analytics API

Comprehensive analytics and reporting capabilities for understanding community engagement and content performance.

🔧 Key Features

  • Retrieve content engagement metrics and analytics
  • Access user activity and participation data
  • Get space-specific analytics and usage patterns
  • Track trending content and popular topics
  • Monitor community health and engagement metrics

💼 Common Use Cases

  • Custom Dashboards: Build executive dashboards with community metrics
  • Content Strategy: Identify trending topics and high-performing content
  • User Engagement: Track and reward the most active community members
  • ROI Reporting: Measure community impact and business value
📚 Documentation: REST API: Analytics 

Next Steps

Ready to start building with the Axero REST API? Here's your step-by-step roadmap to success:

1️⃣ Set Up Authentication

Create your Bearer token and test basic connectivity

2️⃣ Test Your Integration

Start with simple API calls to verify your setup and understand responses

3️⃣ Build Your Solution

Implement your custom integration following best practices

4️⃣ Monitor & Optimize

Track API usage, implement monitoring, and optimize for performance

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