Outlook Calendar Sync | Axero Documentation

Introduction

Axero supports a bidirectional sync between My Calendar and Microsoft Outlook. Once configured, events created in either platform automatically appear in the other, keeping both calendars in sync.

Overview

• Introduction
• How It Works
• Sync Timing
• Notifications
• Setup
• Support and Feedback

How It Works

• Outlook events and event invitations appear in My Calendar
• Your Axero events and event invitations appear in your Outlook calendar
• Event changes and RSVP updates sync automatically between both calendars
• Events you share with colleagues automatically appear in their Axero calendar, no setup required on their end

Sync Timing

Changes sync instantly or within a few minutes. Refresh your calendar in Axero to see the latest updates.

Notifications

Axero sends notifications for the following actions when they occur within Axero:

• You receive an event invitation
• An event you are attending is updated
• An event time is changed
• Someone RSVPs to your event
• An event you are attending is cancelled
• Someone comments on an event
• You receive an event reminder

Setup

Outlook calendar sync requires a one-time administrator configuration in Microsoft Entra, followed by each user connecting their own account from My Calendar (takes about a minute).

For administrators, see the Outlook Calendar Sync Administrator Setup guide.

For users, see the Outlook Calendar Sync User Setup guide.

Support and Feedback

We are always working to improve our documentation. If you encounter an issue not covered here, or if a step could be clearer, let us know through a Support Case so we can help you and improve this guide for everyone.