New User Engagement Email | Axero Documentation

The new user engagement email is sent to new users who haven't engaged on your intranet after a certain number of days. It helps you automate engagement reminders for your new users.

To enable the new user engagement email, go to Control Panel > System > System Properties and set the following properties:

• EnabledNewUserEnagementEmail: Set to true
• NewUserEnagementEmailDays: Set to the number of days of inactivity the email should be sent after (e.g., 3 )
• NewUserEnagementEmailIncludeWalls: Set to true if you want wall posts to be considered as user engagement. If this is true, users who have only posted or commented on wall posts will not be considered inactive.

Customize the New User Engagement Email

To customize the new user engagement email, go to Control Panel > System > Email Templates. Search for NewUser.Engagement.Email and edit the email template.

Related

Disable or Enable Email Template 

Need to declutter your inbox? Disable an email template to turn that email notification off for everyone in your intranet.

Inactive User Email 

The inactive user email is sent to users who haven't engaged on your intranet after a certain number of weeks. The inactive user email automates engagement reminders to your intranet users.