Add Email Template | Axero Documentation

This page describes the older Email Templates editor, which is what a site sees unless an administrator has switched the newer one on. If your site uses Email Template Manager, the screens differ; Email Template Manager explains the difference and how to tell which you have.

An email template saves a subject and email body you use often. It helps if you frequently Mass Email people in your intranet.

• Fill in the following:
  • Template Name: The name administrators see for the template in the email templates list.
  • Friendly name: The name that appears when selecting an email template for a mass email.
  • Active: Leave this checked so the template is in use. See Disable or Enable Email Template.
  • Description: A note for administrators, shown on the email templates page.
  • Subject: The subject line of the email.
• Select the Content Type: Text only or Multipart (TEXT & HTML)
  Note: With Multipart selected, the email carries both text and HTML versions. If a recipient's email program cannot show HTML, it shows the text body instead.
• Enter the Text body or HTML body of the email template.
  The From person tokens, To person tokens, and Content tokens menus above each body insert a placeholder at the cursor. You can also type these placeholders directly:
  • {{FIRST_NAME}}
  • {{LAST_NAME}}
  • {{USER_NAME}}
  • {{EMAIL_ADDRESS}}
  • {{COMMUNITY_NAME}}
  • {{APPLICATION_URL}}
• Click Save.

Related pages

• Edit Email Template (to change a template after it is saved)
• Delete Email Template (to remove one)
• Mass Email (to send the template as a mass email)
• Email Template Mnemonics (the placeholders you can put in a template body)