Axero provides native mobile apps for iOS and Android devices, enabling your team to stay connected and productive from anywhere. Whether you need a quick-start solution or a fully branded experience, Axero offers flexible options to meet your organization's needs.
What you'll accomplish: This guide will help you understand the available mobile app options, choose the right distribution model for your organization, and successfully deploy mobile access to your Axero intranet.
Axero offers two distribution models to fit different organizational needs:
Before you begin, ensure you have the following:
For White-Label Apps Only:
Ensure your device meets the minimum requirements before downloading the Axero mobile app.
The current Axero mobile app supports Axero platform version 6.0 and higher.
The legacy mobile app supports Axero platform version 5.0 and higher.
The Axero mobile apps are available in multiple languages to support your global workforce.
If your organization requires support for additional languages, submit a support case with your language requirements. The Axero team will review your request and provide information about availability and implementation timelines.
Axero mobile apps include built-in security features to protect your organization's data and ensure secure access.
Enable automatic screen lock to secure the mobile app when it's not in use. This feature automatically locks the app after a specified period of inactivity, requiring authentication to regain access.
For step-by-step configuration instructions, see Enable Automatic Screen Lock.
The mobile app supports biometric authentication methods, including:
Note: Biometric authentication availability depends on your device's capabilities and operating system version.
The Axero App is the quickest way to give your team mobile access. This ready-to-use app is available immediately in both the Apple App Store and the Google Play Store, with no setup or customization required.
The public Axero App is ideal for organizations that:
Download the Axero App directly from your device's app store:
Installation steps:
After installing the app, follow these steps to sign in and access your Axero intranet:
https://mycompany.com
https://mycompany.axero.com
Step 1: Enter your intranet URL
Step 2: Enter your login credentials
If you encounter problems signing in to the public app:
https://
The Axero mobile app receives regular updates with new features, improvements, and security enhancements.
How updates work:
The Branded App (white-label) is a fully customizable version of the Axero mobile app that delivers a seamless branded experience for your organization. This option allows you to present your intranet as a native mobile app with your company's identity.
A white-label app is a custom-branded mobile application that features:
The white-label app is ideal for organizations that:
Your white-label app can be distributed in two ways, depending on your organization's needs:
With public listing, your branded app is searchable and visible in the Apple App Store and Google Play Store.
Characteristics:
To download:
With private distribution, your branded app is not searchable in public app stores and requires a direct link or enterprise distribution method.
Signing in to your white-label app is simpler than the public app because your intranet URL is preconfigured.
To sign in:
If you encounter problems signing in to your white-label app:
Your white-label app receives updates managed by your organization, including new features, improvements, and security enhancements.
This section guides you through the process of creating and submitting your white-label mobile app. You'll learn what elements can be customized, what assets you need to prepare, and how to submit your app for development.
Your white-label app can be customized with your organization's branding across multiple visual elements. The table below shows which elements can be customized for each platform.
The examples below show the default Axero App design. Your white-label app will display your organization's custom branding, including your logo, colors, and login image in place of the Axero branding shown here.
Compatible with iPhone and iPad
Compatible with Android phones and tablets
Understanding the timeline for your white-label app launch helps you plan effectively and set appropriate expectations with your team. The process involves three main phases:
4-27 business days from initial submission to app store publication
Follow these steps to submit your white-label app information and assets to Axero for development. Ensure you have completed the white-label app purchase before beginning this process.
Action: Download AppPreparation.zip
What's included:
What to do:
Create the following image files according to the exact specifications below. All images must meet the size and format requirements to ensure proper display across devices.
After creating your assets:
What is a bundle identifier? A bundle identifier is a unique string that identifies your app across app stores, devices, and the mobile ecosystem. Once set, it cannot be changed without creating a new app submission.
Format: com.domainname.appname
com.domainname.appname
Examples:
com.acmecorp.intranet
com.yourcompany.mobile
com.axero.communifire
Best practices:
What to do: Add your chosen bundle identifier to the Word document in the AppPreparation package.
If you're submitting an Android app, you must create a Firebase project to enable push notifications and other mobile features.
Requirements:
google-services.json
Once you've completed all preparation steps, submit your materials to the Axero team.
What to submit:
How to submit:
After you submit your materials:
Explore these additional guides to get the most out of your Axero mobile apps:
If you have questions or need assistance with your mobile app:
is requesting access to a wiki that you have locked: https://my.axerosolutions.com/spaces/5/axero-documentation/wiki/view/20618/mobile-apps
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