Daily Digest | Axero Documentation

The Daily Digest email provides a comprehensive summary of the latest activities within the community.  Letting people know what activity they might have missed from your community will draw them back in to explore the content behind the activity.

Customize the Daily Digest

To customize the daily digest, navigate to Control Panel > System > Email Templates and open the Daily Digest email template.

The default daily digest email starts with the community name and a friendly greeting. Then you'll see a repeater to cycle through each of the person's spaces. The space name is prominently displayed before showing its activities.  

Nested in the space repeater is an activity repeater that cycles through each activity for the space. In the default setup, each activity entry includes the name of the activity, the user who performed it, and a brief description. The receiver will see entries like "John Doe | Liked a photo album: Marketing updates," which tells them who made the update and what was updated. The image on the left of the activity is the avatar of the person who performed the action. This structure allows recipients to easily see what's happening in each group and who is involved.

At the bottom of the email, there is an explanation on how the recipient can change which spaces are included and a link for the recipient to stop receiving the digest all together. This ensures that recipients have control over the notifications they receive, making it easy for them to stay informed about the things that matter most to them in their community.

You can directly edit the template, making the customization process quick and seamless.

1. Subject and Body: You can customize both the subject line and the body of the email using tokens which can be selected from dropdown menus for dynamic, relevant, and personalized content.
   
   Available tokens include the display name for the recipient and all of the person's profile field information, content details (content count, author display name, body, category, and more), space details (name, description, member count, URLs), activity details (date, summary text, user's display name, user's avatar image URL, user's profile URL), and general information (application URL, community name, current date, current year, default header, and styles).

2. Details: Provides a description of the template and includes information on the types of content that are included in daily digest. This list is used on the left-hand template filter and cannot be changed.
   
   

3. CC: You can specify additional recipients for the email.
   
   

   • Recipient's supervisor: Add the recipient's supervisor to the CC list.
   • Specific people: Add specific people by name or username.
   • Specific emails: Add specific email addresses.

4. Settings: In the settings section, you can configure the specifics of the daily digest email:          
   
   

   • Send start time: Set the start time in the site's default time zone for when the email should be sent. 
   • Include Top-Level Community: Choose whether to include activities from the top-level community.
   • Email notification preferences: Override individual "Do not send me notifications" preferences for the daily digest only to reach people who may not want general system emails but do want the digest. This does not override the their digest email preferences.

   You can select the specific activities to be included in the daily digest email, such as creating, updating, joining spaces, liking, disliking, rating, replying to topics, voting in surveys, RSVPing to events, voting on ideas, assigning cases, and changing case statuses.    

5. Community Wrapper: Select a community wrapper to apply a predefined template that includes elements such as the company logo and footer to ensure consistent branding.
   
   

6. Language: Create different versions of the template in different languages to ensure that the email is presented in the recipient's preferred language, enhancing readability and engagement.
   
   

7. Test: Before finalizing your daily digest email, save the template and test it by sending it to selected recipients. Start typing the recipient's name in the Recipients field and select the desired recipient from the list that appears. Once you’ve chosen the recipient, click the Send button to send the test email. 
   
   If the template is not saved, the Save & Send button will appear instead. This allows you to save the template and send the test email simultaneously. This process ensures the test is run with the latest template.
   
   

8. Version history: You can utilize version history to view and compare all the previous revisions made to the template by other users. This feature helps you track changes, understand modifications, and maintain a clear and comprehensive record of all updates.
   
   

9. Save Template: Once all fields are filled in, click "Save Template" to store your new email template.

Related

Weekly Digest

Weekly digest emails are summaries of the week's new content in your spaces and the top level community. You can customize the wording and layout of the weekly digest email.