With the Email Templates Manager you can customize any of the system emails sent from Axero, changing not only their look and feel but also the language used and what details are included. Here you can also change some parameters for individual system emails, for example what time of day the daily digest is sent out.
Email Templates Manager supports various automated communications, including confirmation emails, broadcast messages, event notifications, daily digests, weekly digests, and more, all with fully customizable templates to meet your specific needs.
Clients upgrading from a version before Axero 9.37.22.20240501 will be transitioning from an older version of the Email Templates editor. Email Templates Manager offers enhanced functionality and simplicity. It eliminates the use of mnemonics and includes easy to read placeholders for easier email personalization. The new wrapper template allows for the customization of key elements once, which can then be applied to each template, keeping other templates clean and free of header and footer formatting.
Because of the scope of changes between the old Email Templates editor and the new one, it is not possible (safe) to automate the transition. Any customizations you made in your current email templates will need to be redone in the new template editor. You can manage this at your own pace as the old editor and templates will remain in use until you decide to switch over.
To manage email templates, go to Control Panel > System > Email Templates.
Activate the new version of email templates by clicking "Click here to enable it now" in the message bar.
Note: You can revert to the old version by disabling the system property EmailTemplatesV2.
Streamline your email template management by easily filtering, enabling, disabling, and customizing templates. You can standardize emails with wrappers, add CC recipients, customize content with token dropdowns, create and manage different language versions, and track changes with version history for efficient communication.
You can filter the left-hand list of email templates by content type that uses it and with a keyword search of the names.
To disable or enable a system email template, use the toggle slider next to the template name. Once toggled, click the "Save Template" button to apply your changes. This means that the system will no longer send these system emails to people.
Note: The EnableWeeklyDigestEmails and EnableDailyDigestEmails system properties control the activation of their respective templates. If the property is enabled, the email template is also enabled, and disabling the property will deactivate the template automatically.
You can choose which wrapper to use for each email template. To find and edit a wrapper, filter by "Wrapper" Content Type from the left-hand list.The wrapper can be customized with elements such as the company logo, contact information, and other branding elements. Once configured, it is applied to all email templates, ensuring a consistent look and feel across all communications. This eliminates the need to individually customize the header and footer for each template, making the process more efficient and maintaining uniformity.
You can easily create and apply new wrappers to your templates. Click the "Add a new wrapper" button to access the editor, where you can create the wrapper with your preferred elements, including recipient details, community name, current date, and more. Once you've configured the wrapper, save it, and it will be available to use across all your email templates.
You can specify additional recipients for the email, including the recipient's supervisor, specific users by name or username, and specific email addresses.
While editing the subject and body, token dropdowns, tailored to that specific template, makes it easy to add the information you want included in each email. Selecting a token will add it to the location of your cursor in the text editor.
Create different versions of the template in different languages to ensure that the email is presented in the recipient's preferred language, enhancing readability and engagement.
You can utilize version history to view and compare all the previous revisions made to the template by other people. This feature helps you track changes, understand modifications, and maintain a clear and comprehensive record of all updates.
Customize the Daily Digest Email
The daily digest email summarizes the past 24 hours of activity in spaces you are a member of. You can customize the wording and layout of the daily digest email.
Customize the Weekly Digest Email
Weekly digest emails are summaries of a week's new content in your spaces and the top level community. You can customize the wording and layout of the weekly digest email.
Email Template Name Reference Guide
Check an overview of the new email template names alongside their previous versions.
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