The Axero Pulse

We are excited to announce that Axero is rebranding!

We're getting very close to the official launch of Communifire 4.0 ... I thought that it would be a good time to update everyone on where Axero is going and what you can expect next. First of all, we're really close to the 4.0 launch, just a few more weeks. Over the last few months we've poured our hearts and souls into this release

Tim Eisenhauer · 4/24/2013 07:09 AM · 0 · 254

social-business-software axero logo rebrand vision

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Problems with Free and Open Source Collaboration Platforms

Recently one of our government clients, who are using Communifire internally, shifted their public facing .NET website to Drupal, an open source CMS platform. Within two weeks of getting online with the new Drupal version, their site got hacked by a Philippines based hacking group. The entire episode was very embarrassing, and they had to shut down

Vivek Thakur · 4/16/2013 09:52 PM · 2 · 227

FOSS open-source-problems

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The four types of businesses in the social landscape

Over the last few days I started observing some things while trying to understand where different businesses are at in the “social organization” context. By that, I mean a business where practically everyone in the organization is using social media and community software daily (in some form or other) and where social software is ingrained in thei

Tim Eisenhauer · 3/27/2013 08:22 PM · 0 · 336

collaboration social-business social-business-software social-software

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Clueless about what to blog about? Don't worry, be happy.

I sit down at the computer with the sole purpose of writing a blog post and what do I do? I sit and stare at the screen, not knowing what the hell to write about. So I start googling. I google and I google some more, looking to people that I follow ... looking for ideas to post and write about. And by the time I figure something out, I notice that

Tim Eisenhauer · 2/26/2013 07:15 AM · 2 · 444

blogging ideas personality random

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Communifire 4.0 released in Support Community

As visitors to the Communifire Support Community have surely noticed we've just pushed out a new version (version 4.0) of Communifire to drive the Support Community. We live and work with Communifire and release new versions to the community early in our testing process to experience any issues first hand before passing it on to your community.

Tim Eisenhauer · 2/11/2013 08:47 PM · 0 · 635

business-collaboration social-business-software social-networking-software 4.0

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Building A More Inclusive Product Development Process With Social Software

While this may be easier to relate to for those who work in large enterprises, regardless of what size and level a business operates at, if you are a product company, product development is core to your being and the better you can make your product development process, the more success you’ll find around the corner. The challenge facing

Tim Eisenhauer · 2/10/2013 06:11 AM · 1 · 648

product-development social-software

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How Social Software Can Impact Your Organic Search Marketing

Staying on top of SEO and search engine marketing strategies is a constant challenge for any marketing organization, and the battle for the front pages of search results is ongoing. While one on-site SEO strategy like adjusting titles, meta tags, and adjusting copy to include keywords is a one time or periodic activity, the challenge is the daily o

Tim Eisenhauer · 2/10/2013 06:14 AM · 0 · 407

marketing organic-search-marketing SEO social-business-software

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Policy and Implementing it on Social Business Communities

A online discussion started by a community manager for his company’s internal social network brought out an issue which is critical to the smooth operation of online communities both internal and external. One of the users on their internal business website network copied and pasted an article off another site possibly without realizing i

Tim Eisenhauer · 2/10/2013 06:20 AM · 0 · 438

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The Role of Community Software in the Online Marketing Strategy

Budgets for online marketing are divided among the several options available from spending on more direct advertising, sponsoring banners and buying Google Adwords to spending on SEO, social media marketing and similar tools. While each business works out its balance with the right mix of these it’s good to take an aerial view of the exte

Tim Eisenhauer · 2/10/2013 06:27 AM · 0 · 677

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Social Networking - The Future of Business Software

It’s always great to read a view point that’s so close to your own thoughts that you can’t say it better — and that’s exactly what happened when I read Padmasree Warrior’s post on the CISCO blog “ 5 Predictions For The Future Of Collaboration “. Her first prediction ech

Tim Eisenhauer · 2/10/2013 06:31 AM · 0 · 561

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Lost, Survivor, or American Idol - The After Party Is On Social Networks

Lost, Survivor, Dancing with the Stars, or American Idol — if you’re a fan, the real party begins soon after each episode is aired. Location? The community sites where fans gather, tear apart, critic, discuss and share every minute aspect of the show. That’s where the real party begins. Everyone’s favorite sh

Tim Eisenhauer · 7/6/2012 06:13 AM · 0 · 658

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How To Get Your Employees To Spend As Much Time On Your Company Website As They Would On Facebook

Unless restricted by a mega strong firewall policy, I would bet that most, if not half of your employees are totally hooked to social networking websites such as Facebook, MySpace or Twitter … and … that they spend a significant amount of their time in the office interacting with others on those exact same websites. What you&a

Tim Eisenhauer · 7/6/2012 06:14 AM · 0 · 489

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Document And File Management on Your Social Software Platform

It’s been interesting to watch responses from both technology enthusiasts as well as opinions from other big players in the space as Microsoft rolls out its latest Windows 7 operating system. After comparatively disappointing sales of Windows Vista a lot of expectations lie on the new version of Windows and all eyes are glued to how it wi

Tim Eisenhauer · 7/10/2012 06:42 PM · 2 · 970

document-management social-business windows-8

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Customization of the Look And Feel of Your Online Community Software

Have you ever come across a company website where the design, look, and feel oozed professionalism and gave you the feeling that you were viewing a “credible website” — until you logged into the community section, forums, or the social network section of the site and you find yourself in unfamiliar surroundings again?

Tim Eisenhauer · 7/6/2012 06:23 AM · 0 · 574

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Using Social Networking To Build A Truly Collaborative Business Environment

Creating a working environment which is truly collaborative and includes every employees contribution is a challenge many businesses have been striving to achieve. In this quest, social networking and collaboration software platforms have been one of the most effective solutions in enabling this. We’ve talked about how it brings about tra

Tim Eisenhauer · 7/6/2012 05:57 AM · 0 · 443

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Ownership Of Social Networks

If there is one lesson that has held true for social marketing, it’s that you have to learn to rely on customers to drive it for you — they will always have control. The third party social software space, which includes all the big social networks such as MySpace and Facebook, form a massive platform for people with common inter

Tim Eisenhauer · 7/6/2012 05:57 AM · 0 · 343

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Social Networking as a platform for e-learning

It is said the best kind of learning comes from participation and interacting with others. The learning that doesn’t come from having to study a prescribed course, but rather comes from sharing what you know and taking what you can learn from others in a collaborative environment. E-learning is usually associated with the former structure

Tim Eisenhauer · 7/6/2012 05:55 AM · 0 · 553

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Why Consolidating Your Company’s Online Communities Makes Good Business Sense

Using social networking sites to build exposure for ones business and then build communities is a great strategy which can result in some really strong long term benefits. It’s little wonder you’ll find a large percentage of fortune 500 companies along with small to mid-sized businesses actively working on Twitter, creating Face

Tim Eisenhauer · 7/6/2012 05:54 AM · 0 · 493

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ROI on Social Business Collaboration

There are businesses still mulling whether to use social networking software and build a better business collaboration platform for their employees and often they find themselves taking a back seat till they have a solid case why they should go ahead with this. CISCO it seems has come out with a good reason to build a case for better collaboration

Tim Eisenhauer · 7/6/2012 05:54 AM · 0 · 381

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Social Networking Sites - Where Fans Rub Shoulders With Their Favorite Stars

What’s common between Ellen DeGeneres, Brittney Spears, Ryan Seacrest, Kim Kardashian, and Oprah Winfrey? They all have between 2 million to over 3 million Twitter followers and staggering number of online fan followers. The celebrities and social networking relationship is making news headlines more frequently now, with Ashton Kutcher&am

Tim Eisenhauer · 7/6/2012 05:57 AM · 0 · 462

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4 Things To Consider Before Starting An Online Community

I recently had a discussion with a technology professional turned entrepreneur and new mom — and this conversation brought up some interesting points which may prove helpful for anyone considering implementing a community. Her new venture was a result of her passion for her work, her newly found situation with a month old baby, and findin

Tim Eisenhauer · 7/6/2012 05:56 AM · 0 · 364

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How An Online Community Can Add Credibility To Your Business Website

Having credibility online is key to any business website — and especially in today’s context, there is nothing comparable to third party and customer endorsements, the kind of credibility you can build on the web when they say good things about your business. It makes a world of difference hearing about something from a sales pe

Tim Eisenhauer · 7/6/2012 05:56 AM · 0 · 780

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Microsoft Office Social Software And Collaboration

Microsoft-driven businesses (that includes a lot of businesses the world over) have probably been keeping a tab on the news bits that keep being released around the Microsoft Office 2010 developments. The talk around Microsoft’s vision for Office 2010 started much earlier and Share Point indicated they would focus on enhancing collaborati

Tim Eisenhauer · 7/6/2012 05:55 AM · 0 · 410

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Product Marketing And Social Networking Software

Have you read the novel “Kite Runner” by Khaled Hosseini? It was a very enjoyable book that sold millions of copies and found just as many fans of the author, who was little known before this book. The fascinating thing about a paperback novel, just like so many other products we purchase, is they have a limited life span of use

Tim Eisenhauer · 7/6/2012 05:55 AM · 0 · 404

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Online Communities - Migration And Control Over The Community Database

A challenge that we have seen both technology decision makers and business decision makers struggle with is the question on whether to opt for a self-hosted social networking platform or one that runs off a third party server / website and is offered as a service. Both of these options have pros and cons to weigh out and decisions are made, taking

Tim Eisenhauer · 7/6/2012 05:55 AM · 0 · 608

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